Cancellation & Refund Policy

One-Time Appointments

Please contact us to cancel or reschedule your scheduled visit. There is no fee if canceled at least 48 hours in advance. Cancellations made with less than 48 hours’ notice, or if our technician is unable to access the property at the designated time, may be subject to a $50 late-cancellation fee.

Recurring Plans (Bimonthly / Quarterly)

You can cancel your recurring service plan at any time by phone or email. Your cancellation will take effect at the end of your current paid billing cycle — there is no long-term lock-in or early termination fee.

Refunds

If you have prepaid for a service that has not yet been performed, you will be refunded for that unused portion of your service. However, if your prepaid plan included an initial signup discount or promotional offer, your prorated refund will be calculated based on our standard, non-discounted service rates to cover the actual costs of services already rendered.

Your Right to Cancel an In-Person Agreement

If you sign up for service in person at your home — not by calling us or booking through our website yourself — Florida law (Fla. Stat. § 501.025) gives you until midnight of the third business day after signing to cancel, in writing, at no charge. This does not apply to service you request yourself by phone or online.

How to Cancel

Phone: 850-630-4027
Email: info@pinkpandapest.com

Last updated: September 1, 2026